Department of Rehabilitation Management, University of Social Welfare and Rehabilitation Sciences, Tehran, Iran , amakarem2001@yahoo.com
Abstract: (13780 Views)
Abstract
Introduction : The concept of organizational citizenship behavior has attracted many researchers and managers. Behaviors can be due to one of the basic ways to increase the effectiveness of organizations. The aim of this study was to determine correlation between organizational commitment and organizational citizenship behavior in Tehran welfare staffs.
Materials & Methods : In This descriptive-correlation study, 100 people were selected through random sampling . Data were collected with, "Organizational Commitment Questionnaire" and "Organizational Citizenship Behavior". Content validity of the instruments was measured by opinion of 10 lecturers and reliability by using Cronbach's alpha. To analyze the data, SPSS/21 was used.
Findings: Results show that there is a significant and positive relationship between organizational commitment and organizational citizenship behavior (P≤0.01, r=0.325). Also the dimensions of organizational citizenship behavior, altruism (P=0.01), civic virtue (P=0.0) and conscientiousness (P=0.003) have a significant and positive relationship with organizational commitment.
Conclusion: I ncrease of organizational commitment in welfare employees, has improved the citizenship behavior. Managers are recommended to develop organizational commitment, to implement appropriate programs in order to achieve organizational goals.
Jorbonian A, Makarem A, Hosseini M, Bakhshi E. Correlation between organizational commitment and organizational citizenship behavior in Tehran welfare staff . JHPM 2014; 3 (4) :17-26 URL: http://jhpm.ir/article-1-321-en.html