Department of Management, Zanjan Branch, Islamic Azad University, Zanjan, Iran , udi@yahoo.com
Abstract: (3373 Views)
Introduction: Control of interpersonal emotions and conflicts and a sense of tension concerning the spirit of collectivity are essential elements in improving job performance. The purpose of this study was to determine the correlation of emotion regulation with nurses' job performance, interpersonal conflict, job stress and vertical collectivism moderation.
Methods: In this descriptive correlational study, the statistical population of nurses working in hospitals and clinics available to the researcher in Ardabil city, with a sample size of 248, were selected by simple random sampling. Data collection instruments included: "Emotion Regulation Questionnaire," "Job Performance Questionnaire," "Interpersonal Conflict Scale at Work," "Job Stress Questionnaire" and "Horizontal and Vertical Individualism and Collectivism Questionnaire." Cronbach's alpha confirmed the face validity and reliability of the instruments. Data were analyzed using SPSS.22 and Smart - pls2 software. Results: Emotional adjustment with interpersonal conflicts, negative correlation (t = 0.863 and β = -0.889) with job stress, negative correlation (t = 5.167 and (β = -0.444) and with job performance, positive correlation (t = 2.765 and β = 0.367). Interpersonal conflicts moderated the positive correlation with job stress (t = 5.995 and β = 0.513) and vertical collectivism moderated the correlation between emotion regulation and job stress from -0.444 to -0.562 in the negative direction. Conclusions: Emotional adjustment correlates with improved nurses' job performance and interpersonal conflicts and job stress and vertical collectivism. Therefore, it is recommended to hold workshops on emotion, stress and conflict management training.