Department of Management, Faculty of Humanities, Payame Noor University, Tehran, , m32.ekrami@gmail.com
Abstract: (23210 Views)
Abstract
Introduction: Total Quality Management in medical training is
a multi-step management method which recognizes the teaching-learning
processes. Preparation of faculty managers, who are responsible for planning
and taking the corrective actions, is the most fundamental step in the process
of its implementation. The aim of this study was to
determine preparation of Mashhad
University of Medical Sciences for implementation of Total Quality Management.
Materials and Methods: In this descriptive study, sample size was
selected among all the managers or faculty members at the university’s medical
science school (300). 221 samples were selected by using Morgan’s table and
convenience method. Data was collected by “Preparation for Implementation
of TQM Questionnaire” with 21 items which was developed by review of
literature. Validity of the questionnaire was confirmed by 10 experts and
researchers in TQM. Reliability was measured by using Cronbach alpha (α=0.86).
The data was analyzed using the SPSS/17, statistical method of independent
T-test, Friedman and chi square methods.
Findings: The results showed that ability to implement TQM in both the overall and
also in each of eight symptoms were above the average and relatively high at
the Mashhad University of Medical Sciences. The TQM-factor use-measure of
managers’ moralities and material/resource assignments were the highest and
lowest respectively. The results also showed that TQM, managers’ speech, employees’
recognition awards, organized management’ team endeavors and efforts, specific
allotted time to TQM fact/fundamentals issuance, distinct program development
and employee involvement ranked from the second to seventh.
Conclusion: Mashhad University of Medical Sciences seems to have well established
basis for the implementation of TQM in medical education. As a result, this
university has the potentials to enter the higher levels of TQM implementation.
Ekrami M, Yari F, Rajabzadeh S. Preparation of Mashhad University of Medical Sciences for implementation of Total Quality Management. JHPM 2012; 1 (4) :25-31 URL: http://jhpm.ir/article-1-73-en.html