Abstract:

Introduction: Self-efficacy is the belief in ability to perform an action. Experiences dominate the most powerful source of self-efficacy. Self-efficacy is effective on behavioral choices, effort, and persistence and track targets and determines how to deal with obstacles and challenges. How people make decisions when faced conflict can be either constructive or destructive. The aim of this study was to determine correlation between self-efficacy and nurses’ conflict management strategies in National Iranian Oil Company (NIOC) central hospital of Tehran

Materials and Methods:This is a descriptive-correlation study. The sample involved of 91 nurses which have been selected through random sampling. In this study demographic questionnaire, "Generalized Self-Efficacy Scale" (GSE-10) and "Organizational Communication Conflict Instrument" (OCCI form B) were used to collect data. SPSS/18,  were also used to analyze the data.

Findings: Based on results, the mean score of nurses’ Self-Efficacy was 29.82 and the mean score of Conflict Management Strategies including Solution Oriented Strategy, Non-Confrontational Strategy and Control Strategy were 4.85, 3.88 and 3.39 respectively. Pearson’s correlation coefficients showed that there was a positive correlation between Self-Efficacy and Solution Oriented Strategy (P=0.04). However, there was no significant correlation between Self-Efficacy and Non-Confrontational Strategy or Control Strategy (P>0.05).

Conclusion: Findings showed that self-efficacy has a positive correlation with Solution Oriented Strategy. Implementation of workshop in regard to self-efficacy and dealing with conflict, for nurses is suggested.