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Introduction: Today,conflictisaninevitablepart ofhumancommunicationinthehealthstructures. One of themost importantskillsthatarecharacteristicabilityinconflict resolutionishavingemotional intelligence.Present research is an attempted to determine the effect of emotional intelligence training on conflict in nurses. Methods and Materials:The study was conducted using semi experimental applied design with control/trail group. Study sample included 56 nurses based on inclusion criteria sampling and in the next step balanced block randomization sampling was used for assigning 2 groups of: control group (n=29), and Trial group (n=27). The researchers used 3 questionnaires including: Socio-demographic,Duberin Job Conflict Questioner and Bar-On Emotional Intelligence Questioner to gather data. Content and face validity of the questioners were measured by experts’ nurses. The reliability (Cronbach's alpha) coefficients for these scales were: job conflict (85%) and emotional intelligence (95%) confirmed. At the beginning, of this study all participants completed the questionnaires as pretest, then EI skills in 6 hours presented only for trail group, one weeks (each week they got 2 education package) after intervention, all subjects (in 2 groups) again completed questionnaires. The statistical software used was SPSS (v.11.5) for windows. Also paired T, Chi-square and Hapker tested were used. Findings: Findings showed that there were no significant differences between the test and control group in terms of demographic characteristics except of marriage. Findings indicated that there are no significant differences between trail and control group in total and subscales EI score. However, finding indicated that there was a significant differences between before and after findings in trail group total and subscales EI score (p=0.049), and in job conflict(p=0.0001) and conflict score (p=0.000). Conclusions: According to our findings in the present research, emotional intelligence education has been highly effective on the job conflict in nurses. Key

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  Abstract

  Introduction: Implementation and following up of the activities in the emergency ward is a critical task. Due to importance of this ward in the hospital, any destructive factors such as conflict between nurses that have negative effects on their activities should be avoided. The aim of this study was to determine the correlation between nurses’ conflict and head nurses’ emotional intelligence in the emergency ward of teaching hospitals who are affiliated to Iran University of Medical Sciences in 2013.

  Materials & Methods: In this descriptive-correlational study, sampling method was census, hence 143 head nurses and nurses in teaching hospitals who were affiliated to Iran University of Medical Sciences were selected. Among the sample population, 125 nurse and 8 head nurse (total of 133) participated in the study. Data was collected by using of " Schering Emotional Intelligence Questionnaire " (for head nurses) and "Dobrin Job Conflict Questionnaire" (for nurses). Data was analyzed by SPSS/21.

  Findings: Nurses’ conflict average score with 28.12±13.4 out of 15 score was in "medium" level (12.28) and head nurses’ emotional intelligence average score with 110.20±7.83 out of 165 score was in "good" level. There was no significant correlation between head nurses’ emotional intelligence and nurses’ conflict (p=0.41 , r=-0.34).

  Conclusion: Assessing the cause of nurses’ conflict should be a prior task of head nurses of the emergency ward. In order to improve the performance of head nurses, nurses and the entire emergency department, it is recommended that training classes or workshops should be offered for nurses and head nurses to enhance their emotional intelligence.

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Introduction: Mental health is one of the most important factors in promotion of human evolution .People who are good at managing their own and others' emotions have more social support and satisfaction. The aim of this study was to determine correlation between emotional intelligence and mental health among students of Jiroft city. Materials & Methods: This study is a descriptive-correlational study. Which was conducted on students in universities of Medical Sciences, Azad and University of Jiroft in 2013. In total 674 students were selected by Stratified Sampling method. Three questionnaires of demographic characterizes, “Emotional Intelligence Questionnaire Bradbry and Graves” and “General Health Questionnaire” (GHQ) were used to collect data. To measure validity, content validity and reliability of the questionnaires test-retest was used. Data was analyzed by SPSS/17. Findings: In total 394 subjects (58.5%) were suspect of mental health problems. The regression logistic showed that there was correlation between mental health and gender (P=0.008), mental health and residence status (P=0.036). However, the correlation between mental health and university of study and marital status was not significant. The average score of EQ was 92.07±15.29. Regression analysis indicated a significant association between mental health and self-management variables (OR=0.937, P=0.002) and social consciousness (OR=0.917, P<0.0001). Spearman test showed a significant correlation between mental health and EQ (r= 0.238, P<0.0001). Conclusion: The results of this study reflects the positive correlation of emotional intelligence on mental health. It is suggested that planning and training the emotional intelligence is a step to promote students mental health.

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Introduction: Use of emotional intelligence to face stressful situations determines the type of staff behavior. This study aimed to determine the relation of emotional intelligence with counterproductive work behavior and organizational citizenship behavior among employees of public hospitals of Rasht city.

Methods: This descriptive-correlational study was conducted on 234 employees of public hospitals in Rasht. Sampling was performed using infinite population Cochran’s sample size formula and Morgan Table and stratified random sampling method. Data was collected using demographic information and two questionnaires of “Jung & Yoon Effects of Emotional Intelligence on Counterproductive Work Behaviors and Organizational Citizen Behaviors Questionnaire”. Face and content validity and reliability of the instrument were confirmed by 10 experts and Cronbach's alpha was confirmed by 30 of the study samples. Data was analyzed using Structural Equation Model (SEM) and LISREL8.5 statistical software.

Results: According to the research model, t- value between two variables of emotional intelligence and counterproductive work behaviors is -7.25 and standard value is -0.68. In addition, the meaningful value between emotional intelligence and organizational citizenship behaviors was 6.78 and the standard value was 0.67.

Conclusions: Finding showed that, the emotional intelligence has significant and negative relation with counterproductive work behaviors. Moreover, the emotional intelligence has significant and positive relation with counterproductive work behaviors. Therefore, it is suggested to design and apply long term planning for emotional intelligence for employees.

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Introduction: Academic resilience is one of the components that relates to academic achievement. The aim of this study is to predict the academic resilience on the basis of personality traits with mediation emotional intelligence.

Methods: This is a descriptive-correlation study that applies structural equation modeling (SEM). 489 participants through cluster sampling are selected from Zanjan University to measure the variables, “Samuels Academic Resilience Inventory” (ARI), “Schutte Emotional Intelligence” and “NEO Personality Inventory-Revised” are used.  The validity and reliability of these instruments have been confirmed in the previous study. Data is analyzed by AMOS.7.

Results: With respect to results, neuroticism (β = -0.171, P < 0.01) predicates negative academic resilience and conscientiousness (β = 0.411, P < 0.01) predicates positive academic resilience. Emotional intelligence mediates indirectly between the openness (β = 0.076, P < 0.01), agreeableness (β=0.074, P < 0.01), extroversion (β = 0.084, P < 0.01), conscientiousness (β = 0.106, P < 0.01). Emotional intelligence correlates with academic resilience (β=0.346, P < 0.01).

Conclusions: Study indicates that neuroticism, conscientiousness and emotional intelligence predicts the academic resilience. Furthermore, emotional intelligence mediates between the agreeableness, extroversion, openness and conscientiousness with academic resilience. It is recommended that training course can increase academic resilience of students.

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Introduction: Refereeing in football is one of the jobs that can lead to negative consequences for the health of the referees. Therefore, the aim of the present study was to determine the correlation between emotional intelligence and burnout caused by refereeing in female referees of Iranian football.
 
Methods: The present study was a descriptive-correlational study. The number of the community was 51 female referees working in the Women's Football League in 2016. Due to the small number of the community, a statistical sample equal to the total population was considered. The "Schutte Self Report Emotional Intelligence Test" (SSEIT) and the "Burnout Inventory for Referees" were used to collect data. Face validity was confirmed by experts and reliability of instruments using Cronbach's alpha coefficient method. Data was analysied by SPSS . 21.
Results: There is a significant correlation between refereeing burnout and optimism and emotion regulation (r = -0.59) as well as appraisal and expression of emotion (r = -31.31) (P <0.05). However, there is no significant correlation between the utilization of emotions (r = -0.10) and job refereeing burnout (P <0.05). Also, there is a significant correlation between emotional intelligence (r = -0.43) and refereeing burnout in negative direction (P <0.05).
Conclusions: Increased emotional intelligence is correlated with decreased burnout due to female referee. It is suggested that appropriate training be used to increase emotional intelligence and reduce burnout caused by refereeing in female referees working in the Football League.
Keywords: Burnout, Emotional Intelligence, Referee, Football, Women.

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Introduction: Emotional intelligence and social re-adjustment are effective in the emergence of working children addiction capability. The aim of the present study was to predict the addiction potential based on emotional intelligence and the mediation of social re-adjustment in working children of Tehran.
Methods: The method of the current research is descriptive-correlation and the statistical population of the current research was made up of 12-18-year-old working children in Tehran in 1402. Among them, 215 people were selected by non-random and available sampling method. Demographic questionnaire, "Addiction Potential Scale", "Emotional Intelligence Questionnaire", and "Social Readjustment Rating Scale" were used to collect data. Validity The tools were measured using the qualitative method of content validity and internal consistency by calculating the Cronbach's coefficient. The data were analyzed with SPSS. 24 and Amos. 24.
Results: Emotional intelligence (β=0.358, P=0.001) predicts social readjustment in working children. Social readjustment (β=0.461, P=0.001) predicts addiction potential in work teenagers. Social readjustment mediates the correlation between emotional intelligence (β=0.223, P=0.001) and addiction potential in working children
Conclusions: Addiction potential is predicted based on emotional intelligence with the mediation of social readjustment. It is suggested to psychological experts and institutions supporting working children to focus on methods of strengthening emotional intelligence and controlling the tension of these people in preventing addiction of working children.